Privacy Policy
Last Revised: October 2025
Introduction
JHS Blinds & Screens (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us online, by phone, or in person.
Information We Collect
We may collect personal information from you when you:
- Submit an enquiry through our website
- Request a quote or consultation
- Make a purchase or book a service
- Subscribe to our newsletter or updates
- Communicate with us by email, phone, or social media
The information we collect may include:
- Your name
- Contact details (address, email, phone number)
- Property address for installation or service purposes
- Payment and billing information
- Feedback, reviews, or testimonials
- Website usage data (e.g. IP address, browser type, pages visited)
How We Use Your Information
We use your personal information to:
- Provide our products and services
- Respond to your enquiries or requests
- Process payments and send invoices
- Improve our services and customer experience
- Send updates, promotions, or marketing material (if you opt in)
- Comply with legal obligations
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
How We Store and Protect Your Data
We take reasonable steps to ensure that your personal information is stored securely and protected from misuse, loss, unauthorised access, or disclosure.
Your information may be stored electronically on secure servers or in limited paper records. Where information is stored by third-party service providers (such as website hosting or payment processors), we ensure those providers also comply with privacy and data protection standards.
Disclosure of Your Information
We may share your personal information with:
- Employees or contractors involved in delivering your service
- Third-party providers (e.g. payment processors, IT support, marketing platforms)
- Legal, accounting, or regulatory authorities when required by law
- We will never sell or rent your personal information to any third party.
Cookies and Website Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic.
You can disable cookies in your browser settings, though some parts of the site may not function correctly as a result.
Access and Correction
You have the right to access and correct your personal information held by us.
To request access or correction, please contact us using the details below. We may require verification of your identity before providing access.
How to Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please use the contact button found in the menu bar at the top of this page.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
